International Shipping Policies
- We do not ship to International P.O. boxes.
- All orders are subject to verification prior to processing and shipping.
- We are required to complete a customs declaration with the retail value of the item(s) purchased; Zumiez cannot legally declare your order as a gift.
- Our current available shipping method is through FedEx and DHL. This can change at any time.
- All prices are in Canadian dollars.
Selected products are not available to ship outside of Canada. Brands/Items we cannot ship internationally are:
- G-SHOCK
- Nike
- Adidas
- Converse
- Hazardous Materials: Aerosol Spray and Lithium Ion Batteries
Here are the countries Zumiez delivers to.
Orders of any of these products will be canceled in our system.
- We ship to international residential addresses only; we do not ship to businesses, hotels, motels or resorts outside of Canada.
- The customer assumes the cost of any return shipping for refunds or exchanges.
- During the order verification step, we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.
- International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation details only the amount collected by Zumiez.com, please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If your order is refused upon delivery, it will not be returned to Zumiez and no refund will be processed.