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Gift Cards


Gift Card FAQs

Buying A Gift Card

Gift cards can be purchased in any Zumiez store, or on Zumiez.com. Online we offer both physical cards to be shipped and e-Gift Cards, which are emailed within 24 hours to the email address of your choice. For more information about purchasing gift cards, go to our gift card page.

Checking Gift Card Balances

Gift card balances can be checked by calling 1-800-871-4531. Any Zumiez location can also provide you with the balance on your card.

What Is An E-Gift Card?

An e-gift card is delivered to the recipient via their email address, and is available for use at Zumiez.com and in U.S. Zumiez stores. The recipient will simply print out their gift and use it right away!

More info about e-Gift Cards:

e-Gift Cards are sent via email immediately upon completion of payment verification. In many cases, this will be within a few hours, and may take up to 24 hours. Please provide accurate billing contact information in order to facilitate the verification process.
When you purchase an e-gift card, payment is processed as soon as the order information is verified. If you have requested immediate delivery of the gift card, an email will be sent within 2 hours of the order being verified.
If you have requested delayed arrival of your e gift card, your payment will still be processed right away and the gift email will be sent to the recipient on the morning of the date requested.
Gift cards should be treated as cash. Retaining the sales receipt and gift card number can help if the card is missing or damaged, but please be advised we cannot refund or replace a Gift Card without the full gift card number to validate funds.
Please contact Customer Care if you have this information, and we will do everything we can to replace the card. We can only replace the value remaining at the time the loss is reported.

How Fast Will My E-Gift Card Be Received?

E-Gift Cards are sent via email upon completion of payment verification. This will be within a few hours but may take up to 24 hours. If the order contains other products, the E-gift card will be sent upon shipment of all products in the order.

If you wish your E-gift card to be sent immediately, please place an order for only the gift card. 

What if I lose my Gift Card?

Please treat your gift card like cash. Lost or stolen gift cards cannot be replaced unless the full card number is provided by card owner to validate that card contains funds. Gift cards purchased from any source other than Zumiez.com or Zumiez retail locations are not valid and will not be replaced or reloaded.

An E-Gift Card was not received

Get more help on our E-Gift Card help page.

Can I redeem my Gift Card for cash?

Gift Cards are not redeemable for cash, except where required by law.
Balances of $10 or less can be cashed out at any Zumiez retail store.

Gift Card Details

  • Gift cards are available online in increments from $10 to $500. In store, gift cards can be purchased in any amount over $10.
  • Zumiez Gift Cards are not redeemable for cash, except where required by law. Balances of $10 or less can be cashed out at a Zumiez retail store upon request.
  • Please treat gift cards like cash. We are unable to replace gift cards that are lost, stolen or damaged.
  • e-Gift Cards are generally received via email within hours, but please allow up to 24 hours for payment verification.
  • Gift cards are eligible for use in the country where they are purchased. i.e., Cards purchased in Canada may only be used in Zumiez Canada stores, and cards purchased on online or in a U.S. store may only be used in the U.S. or online.