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Orders ship directly from our Canadian stores. Learn more nowOrders ship directly from our Canadian stores. Learn more now

Claiming Online Orders

To claim a purchase made online, use your Stash phone number when you check out on the website, and your points will be applied automatically within a few days. If you did not claim the points at the time of purchase:

  • Wait for your package to arrive in the mail (you cannot claim your points before this time)
  • Visit The Zumiez Stash
  • Click “Activities”
  • Scroll to the bottom and click “enter receipts”
  • Under “Enter an Online Receipt” enter the following:
    • Shipping Order number
    • Total price
    • Date of purchase (from the invoice packed with your order.)

If your order is shipped in multiple packages, you will enter each invoice separately.