Ready when you are

We're proud to say that almost all of our stores have reopened. We've been listening to our employees and customers, monitoring both CDC and local guidance, and now we're finally ready to open our gates and welcome you back with open arms… with 6 feet of distance, of course!

Check to see if your store is open here.

When is my store reopening?

Chances are it's already open! There is no exact date for when all our stores will be open, since each individual store team will reopen their doors as soon as they feel ready and are allowed to by their local government.

Use our store locator to see if your store is open and/or offering curbside pickup.

Is my store offering curbside pick up?

We want to be there for you while we continue to keep you and our employees as safe as possible. To that end, currently some of our stores will only be open for curbside pickup. In those stores you can shop online, choose "pick up at store" during checkout, and then we'll send you an email with info on how to get your stuff curbside.

Click here to find out if your store is offering curbside pickup.

Please note that some of our stores will continue to be temporarily impacted. This means that "Buy Online, Pick Up in Store," "Pay in Store," and "Return to Store" options may be currently unavailable.

Getting your stuff

Under the circumstances, there may be some delays in delivery. In areas with quarantine status we cannot guarantee delivery right now - contact us if you’re unsure if this applies to you.

For specific delivery information:

  • You can see the status of your order at any time in your customer account or under track my order.
  • Once your order has shipped, you will receive an email with a tracking link where you can track your order to see estimated delivery dates and any updates from the carrier.
  • Use our carrier websites to find out about their current delivery restrictions in your area.

Returns

We have extended our return period: You can now return orders within 30 days after your local store reopens.

Find more information about returns here.

Stay healthy. Stay home.

Finally, the best thing we all can do right now is to follow the instructions of our local governments and health organizations so that we can all work together to contain the spread of the virus and get back to normal as quickly as possible!

So, for now that means being safe, social distancing, and being here for you whenever you want until we can be back hanging with you in our local stores.

We’ll get through this together,
Your friends at Zumiez