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How fast will my e-Gift Card be received?

E-Gift Cards are sent via email immediately upon completion of payment verification. In many cases, this will be within a few hours, and may take up to 24 hours.

When will I be charged for an e-Gift Card?

Payment is processed as soon as the order information is verified. Even if you have requested delayed arrival of your e-gift card, your payment will still be processed right away and the gift email will be sent to the recipient on the morning of the date requested.

Where can I use my Gift Card?

Both physical & e-gift cards can be redeemed online at or in any Zumiez Canada store. Cards purchased in Canada may only be used in Zumiez Canada stores or and cards purchased in a U.S. store or may only be used in the U.S. stores or

Can I Redeem My Gift Card For Cash?

Gift Cards are not redeemable for cash, except where required by law. Balances of $10 or less can be cashed out at any Zumiez retail store.

Can I Combine My Gift Cards?

You can combine multiple gift cards together at, any store location or by calling 1-844-357-2424. Have your gift card numbers and security codes available.

What if I lose my Gift Card?

Lost, stolen, or damaged gift cards may be canceled and replaced with a new gift card upon proof of purchase, in the amount of the balance remaining at the time of cancelation of the original card. Proof of purchase in the form of a sales receipt or original card number and date of purchase is required to perform the replacement.